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MEDIA KITA hadir dengan tampilan baru yang lebih fresh  dan memikat. MEDIA KITA tetap berkomitmen untuk memberikan informasi yang benar sesuai dengan fakta-fakta yang ada dan akan selalu memberikan informasi yang segar, informatif, variatif dan inspiratif buat pembaca MEDIA KITA.

MEDIA KITA menerima pemasangan iklan dengan harga kompetitif keterangan lebih lanjut ke idolazay[at]gmail.com

Service Quality Program Officer at Citigroup (Citibank)

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Batas pengajuan lamaran cari kerja : September 25, 2007
Lokasi pekerjaan : Jakarta

Position Objective :
To support the business in creating a superior service quality culture through service campaign and communication programs.

Service Quality Program Officer

Responsibilities:

* Service Campaign Programs :
* To create framework of service campaign Programs
* To Develop various service awareness (Enhance the Level of service awareness and promote service behaviors)
* To Manages implementation of service campaign initiatives
* To facilitate departmental service measurement and PI unit to measure the implementation of departmental service initiatives through internal mystery shopping and internal service satisfaction survey

* Service Communication :
* To organize the utilization of various channel for communicating services-related matters (Email, Service board)
* To work together with service Academy and service Measurement and PI unit for the content of service communication

Requirements:

* Process Oriented
* Out of the box thinking and Creative
* Communication And Interpersonal Skills Excellent
* Preferably Female
* Preference background service and strategic

If the above criteria suits you, please send your comprehensive resume within 14 days from today with recent photograph to :

vivian.lesliana.digdjaja@citi.com

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